What you don’t know you don’t know can get you
Studies have shown that most people spend a great deal of time communicating—80% of their waking hours on average! This presentation focuses on brain-function information that can help you communicate more effectively when practically applied.
- The way in which a message content is conveyed
- How an overreaction can actually be a 'gift'
- The '11th Commandment'
- The power of congruence
- Practical application examples