What you don’t know you don’t know can get you


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Studies have shown that most people spend a great deal of time communicating—80% of their waking hours on average! This  presentation focuses on brain-function information that can help you communicate more effectively when practically applied. 


  • The way in which a message content is conveyed
  • How an overreaction can actually be a 'gift'
  • The '11th Commandment'
  • The power of congruence
  • Practical application examples 


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