Managers who use emotional intelligence can ameliorate stress related to job insecurity and also help to reframe the situation so that it positively impacts employee performance. In a complex and insecure business environment, available tools to successfully survive and to serve both employees and the companies for which they work include familiarity with and choice of appropriate responses to emotional as well as to cognitive concerns. (Mallinger, Mark, PhD, and Jess Banks, PHD. Use Emotional Intelligence to Cope in Tough Times, Article)